Quality Function Deployment (QFD) and Marketing: Towards Customer Satisfaction
نویسندگان
چکیده
منابع مشابه
A Quality Function Deployment Based Approach in Service Quality Analysis to Improve Customer Satisfaction
In metropolitan development management, quality of public services is influential in every public sector to satisfaction of citizens on quality of services. Nowadays, satisfaction are with such important matters that should be considered in the planning, implementation, management and maintenance of many public services such as subway, transportation, traffics, parks, markets and so on. Th...
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In today’s competitive business environment, it is extremely important to offer customers exactly the products they want. Mass Customization promises to enable companies to offer a large variety of products while still being able to manage the complexity caused by this increased number of products. But offering a large range of variants does not necessarily mean increased profits, as many manuf...
متن کاملa quality function deployment based approach in service quality analysis to improve customer satisfaction
in metropolitan development management, quality of public services is influential in every public sector to satisfaction of citizens on quality of services. nowadays, satisfaction are with such important matters that should be considered in the planning, implementation, management and maintenance of many public services such as subway, transportation, traffics, parks, markets and so on. the pur...
متن کاملPACS Planning and Evaluation using Quality Function Deployment (QFD)
a Technical University Berlin, FR 3-3, CG & CAM, Franklinstr. 28-29, D-10587 Berlin, Germany, Phone: 030/314-73100, Fax: 030/314-23596, Email: [email protected] b Dresden-Friedrichstadt General Hospital, Central Hospital Services Department, Friedrichstr. 41, D-01067 Dresden, Germany c Consulting, Haldenbühlstr. 15, D-88682 Salem, Germany d Dresden-Friedrichstadt General Hospital, Radiology D...
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In today’s competitive business environment, it is extremely important to offer customers exactly the products they want. Software product lines have the potential to enable companies to offer a larger variety of products while still being able to manage the complexity caused by this increased number of products. But offering a large number of variants does not necessarily mean increased profit...
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ژورنال
عنوان ژورنال: Revista de Ciencias Sociales
سال: 2011
ISSN: 2477-9431,1315-9518
DOI: 10.31876/rcs.v7i1.25119